Truthfulness

Saturday, 18 July 2026

Paws for hope better together program make it make sense

Whatever is in the Dark Will Always Come to the Light

I need to write about being a permanent HandyDART customer. I acquired a puppy because I wanted to resolve the issue with my 13 year old senior dog. She is medically necessary with a doctor note, but she is not able to go on the HandyDART bus because of their policy. I spoke to Standards and told them that I acquired a puppy and I am going to get her trained and then get her certified as a service dog so the issue is resolved.

I cannot take the puppy or Zoe on HandyDART right now because they are not certified service dogs. Even with Zoe being medically necessary and protected by the BC Human Rights, I tried to fight that, but I do not want to fight with them. HandyDART took me on as a permanent client. I am not going to create problems. I am going to work with them, and that is why I acquired a puppy. The puppy was the best alternative and the best resolution. It resolved the issue, and we have moved forward.

My 13 Year Old Senior Girl and Dr. Llewellyn

My senior girl is slowing down and getting older. Dr. Llewellyn is her doctor, and he is an amazing doctor. He knows she has a bit of cloudiness in her eyes. She was seen on January 8th 2026, If I put her through the training, the certification, and the public access test, it would probably be exhausting for her. She probably would not pass because by the time she would be done, she would be about 14 or 15 years old. I am not going to push my 13 year old senior dog to become a certified service dog at 14 or 15 years old it's her time to enjoy her senior years.

Dr. Llewellyn is probably one of the best vets I have met in the last 13 years that I have owned Zoe. He has always been reasonable and understanding. There is nothing bad I can say about Dr. Llewellyn. He cares about animals and stepped in right away to take responsibility for Zoe and her care. He and I have talked about getting Zoe certified, and I know if I had a discussion with him he would understand where I am coming from.

Paws for Hope Better Together Program

I want to discuss the Paws for Hope Better Together program. The community donates to this program for people like me who are on disability. People have to understand that Paws for Hope is not free. You pay a certain copay. It is not free medical care. People enrolled in the program are not getting free care for their animals. Nothing is free in this world, and that is why people from the community donating to them. They get plenty of donations.

I have heard the excuses that they do not have the funding, but all of these things are just ridiculous excuses. I have watched their webpage. I see constant donations, money here and money there, and checks for thousands of dollars. They are constantly on the go to collect money and get donations. For them to say they do not have the funds is ridiculous. There is absolutely no excuse or reason for my puppy not to be accepted to get vaccinated and to get prepared for her training to become a certified service dog.

Part 4: Medical Care and Unreasonable Alternatives

My 13 year old senior girl Zoe has been in the program since 2021 when she was 8 years old. She has only been helped three times the whole time she has been in the program where the full costs have been paid for things like antibiotics and probiotics, which I mentioned in my previous post. It is unacceptable that this is the only help I have received in the last five years, and it is unacceptable that they have used my dog photo for donations, but they do not use those donations towards helping me.

Kathy Powelson stated to me that in a couple months they have a place opening up in Vancouver that is giving free vaccines. Do you understand that I live in Surrey? I do not live in Vancouver. How would I get to Vancouver when my only transportation is HandyDART and the puppy is not certified? She would not be able to get on the bus. You are giving me alternatives that are not accessible to me and not accessible to the puppy. Puppies cannot wait a few months for vaccines. They need to be vaccinated constantly for the first year of their life. It is very important, especially getting certified and going through training where there will be other dogs around.

Even after being certified, they have to be vaccinated. I do not get my senior girl vaccinated because she has never needed to be vaccinated recently. I vaccinated her for the first year of her life, when she was 3 years old, 6 years old and then when she was 8 years old , After that, I chose not to. I do not want to put vaccines in a 13 year old senior dog because that is just too harsh on them. I make the choices and decisions on what I do with my dog. I understand the contract states you have to listen to the advice of your vet, but Dr. Llewellyn and I have an understanding.

Staff Conduct, Drama, and False Accusations

Kathy Powelson has caused and created a great deal of drama, problems, stress, and anxiety for a lot of people by creating this termination and trying to get another person involved to terminate me. It is constant bullying. It gets to the point where enough is enough. You cannot treat animals like that. I hate that my 13 year old papillon is no longer enrolled in the program. It is not me that is enrolled in the program. It is my 13 year old dog that is enrolled for medical care. What part of that do you guys not understand?

Paws for Hope Better Together really needs to get their act together. They should be doing exactly what HandyDART is doing, working together as a team. Not all the staff members and board members are bad, but there are a few bad apples. I believe Kathy Powelson has created a narrative and a whole big spiel about me being disrespectful to staff. I have not been. I have a way of talking. I talk loud, and I have bad reception in my place, so I have to have my phone on speakerphone. I should not have to explain myself or the way I talk. I should be able to advocate for my dog the way I want to advocate for my dog and if you don't like it don't take you're personal problems out on me just be civil and respect 1 another.

Advocating for My Dogs

I will do what I need to do, but I am not going to disrespect people. If my tone of voice affects you, that is your problem, not mine. I have always talked the way I talk, and I am not going to change just because people want me to. That is controlling and manipulative. I abide by the contract. I bite my tongue when I need to, and I speak up when I need to speak up. But the problem is that when you advocate and call people out, you start to see their character change.

After a conversation with all the board members on June 1st 2025, that relationship got tainted. Kathy Powelson changed her tone, her attitude, and the way she spoke to me. I would still try to be civil with her and send her photos of my 13 year old senior girl. I have those emails and I have proof and evidence of everything I am talking about. I have no reason to lie or create tension but clearly Kathy Powelson does the program is not seeing that certain people are the problem. This is why a human resource coordinator is so important to have in a program like this. The community pays for them to have these resources, and they do not have them.

The Impact on My Health and Seeking Legal Advice

I did not get a puppy for fun. I got a puppy to help with my fibromyalgia, my complex PTSD, and my severe OCD. My community has made donations for situations like mine. I am disabled and my health has declined severely, and they know that. We thought it was sciatic nerve pain, but obviously it was clearly fibromyalgia. They have known how bad my health has declined. I have emails explaining how bad my pain was and how hard it is for me to go back and forth.

It is unacceptable the way this has escalated from June 1st 2025 up until now. The bullying, the harassment, the disrespect, the lying, the manipulation, and the gaslighting just shocks me I have caught them in numerous lies and lied about me numerous times but that's why I've seemed out a pro Bono lawyer when I comes to my senior girl this isn't the first organization that used her money funds and donations I've had enough people using my dog to make there organizations and we sit here struggle make that make sense because it doesn't and I will not stop to get my puppy and senior girl the medical care they deserve and are entitle to im on disability low income I fit the criteria to access the paws for hope better together program as a resource thats for my dogs not me this isn't about anything else but the animals but Kathy Powelson and others have tried to create drama stories stress and undo hearts hip to me and the only family I have which my puppy and senior girl I'm trying to also prepare my self my senior girls getting old and I can't and well not be alone when she passes i'm not trying to replace her. She could never be replaced, but the puppy is not only going to be my service dog. But she's gonna help me as my senior girl ages. And help me, when is her time to go? My senior girl has been my family for 13 years. And just the thought of knowing I could lose her it shatters my heart into a 1000 pieces.

No one understands I'm trying to build towards my futur I am trying to build towards my senior girls' future. I'm not only thinking about myself and thinking about her.She's also gonna need help too.As she ages, and anybody that has any common sense would understand that

Friday, 17 July 2026

Paws for hope better together program this 13-year-old senior Papillon youve terminated

Exposing the Neglect to the Animals and the Reality of the Paws for Hope Better Together Program: How They Treat Clients and Animals

I am sharing another individual post outlining my ongoing experiences and I am bringing the receipts. The Paws for Hope Better Together program Board of Directors tends to fabricate, lie, manipulate, and try to change dates and times; that is why I am posting receipts to prove that I am not lying. I am telling the truth, and it is disgusting what is going on in this program. I am able to express my feelings, my emotions, my thoughts, and my experiences that I have or had while being enrolled in the program. This stuff needs to be talked about. It needs to be talked about because there are people making very, very big donations to this program, and this program is not what it perceives to be online.

The Waiting Game

It started when I reached out to staff member Cassie Preston regarding my 13-year-old senior dog. My senior dog requires a special diet specifically Urinary SOS food which is absolutely medically necessary.

After I reached out, it took Cassie a week to finally get back to me with a phone call. I had called her, left voicemails, and she would only briefly send a sporadic email here or there, but nothing concrete. She mentioned she would try to find a volunteer to help, which I greatly appreciated at the time, but as it dragged on for nearly a week with no answers, I had to take action.

Let me be perfectly clear: she only got back to me because I finally contacted the board members and added them to the email correspondence. If I had never added them to that email chain, she never would have called me. It would have just continued on, and I probably would have been left waiting two or three weeks for a response.

The Attitude and The "Fix"

Funny enough, the moment I added the board members, I automatically got a phone call. Instead of an apology for the delay, I got nothing but attitude from Cassie Preston. She demanded to know why I was adding the board members, calling it "unnecessary," and just went off on me.

During this call, it was suggested that I could just have an Uber pick up the dog food and treats from the Scottsdale Veterinarian Clinic. I agreed immediately. I had absolutely no problem paying for the Uber or the food, and I asked her how I should e-transfer the funds whether it should go to the program or directly to the clinic.

Her response? Oh, don't worry about it. Kathy Powelson has gone ahead and paid for it."

Of course she did. Whenever they mess up, Kathy Powelson steps in to pay for it. She doesn’t do this out of the kindness of her heart or for the benefit of the animal or the owner. She does it purely for damage control to build up her character and make herself look good when they are at fault and I how many times I heard Kathy Powelson say we have unlimited funds.

In fact, from 2021 to 2026, they have only helped me three times in total, and it was never out of good faith. Every single time was solely because they messed up. The first time was for my senior dog's dental surgery. I made it very clear in an email that I had a strict budget and could not go over that set amount. They assured me, saying, "No worries, we won't go over it." But they did, which meant they had to step in and cover the difference. The second time was following the Board of Directors incident that happened on June 1st. After that conversation where Kathy threatened me, she suddenly stepped in and paid for antibiotics and probiotics. And now, this food situation makes it the third time. Being enrolled in the Paws for Hope Better Together program for five years and only receiving help three times—and only as damage control for their own mistakes—is completely unacceptable.

The Neglect of a 13-Year-Old Senior Dog

When I confronted Kathy Powelson about making my senior dog wait a week for her specialized food, she had the nerve to tell me, It wasn't a week its called screenshots.

The screenshots I am attaching below prove otherwise. They clearly show the date I first contacted Cassie Preston and the date the food situation was finally dealt with.

What is truly horrifying here is the blatant neglect. Not once did Kathy Powelson or Cassie Preston show a single ounce of concern for my 13-year-old senior dog. Not one question was asked about how much food she had left. What if she had completely run out? What if she went the entire weekend with nothing to eat? They showed zero concern for her welfare, her diet, or whether it was an emergency.

A Broken System

This is just one pure example of the neglect going on at the Paws for Hope Better Together program. They aren't just neglecting the clients; they are neglecting the animals.

People donate to this cause believing it helps disabled community members who are entitled to supports for their pets, service dogs, and medically necessary animals. Instead, those vulnerable clients get abused, yelled at, and scrutinized. The program twists and manipulates the narrative. Kathy Powelson even tried to gaslight me by claiming I was "putting pressure" on the program.

Whenever they do something wrong and it makes them look bad, they flip the script to make the client look like the problem. But the reality is, they are the problem actions speak loud then words.

Look at how the organization is ran. They don't even have a Human Resources coordinator right now she left too. The turnover rate for staff and board members between 2021 and 2026 is completely unreal. People come and go constantly, and there is a clear reason for that. People don't leave a job where they are valued; they leave when they are treated terribly, overworked, mistreated, or unacknowledged. Something is very wrong in that department.

Don't worry, I got some more stories and thruths to tell and more to come.

Paws for hope better together program once again caught lying in terminating

The June 1 2025 incident was first a discussion between Executive Director Kathy Powelson and me, regarding the fact that I was exhausted from going to the vet every single week for nine months straight. This was affecting me mentally, emotionally, physically, and financially, and severely impacting my health; at the time I thought I had sciatic nerve pain, but it turns out I have severe fibromyalgia. Kathy Powelson threatened me and said if I did not go to the next appointment that I would be kicked out of the program and not be enrolled in the program any longer. She would not listen to the fact that this was impacting my health, so I told her I would have to contact the board members myself. She then took the initiative and said she would add the board members to the conversation, and I have that entire discussion recorded, including my conversation with Dr. Llewellyn.

Similarly, the September 25 2025 incident was not an issue at all; it was November 24th/2025 it had nothing to do with harassment. It was simply me having Dr. Llewellyn take over the care of my 13 year old senior dog, who is a medically necessary dog, not just a pet, when he was the Board of Directors president. This came after Dr. Stephens lied to me, claiming my dog's jaw would break if she did not get dental surgery and telling me to contact the SPCA. When I followed the instructions of Dr. Stephens, the SPCA told me she had only said it was a possibility. When I confronted Dr. Stephens about the severe anxiety and panic she caused me, given my complex PTSD, Dr. Stephens had the audacity to tell me she had anxiety too. Dr. Llewellyn did the right thing by stepping in to take over her care and it wasn't September 25th/2025 It was November 25/2024 unlike I said, this is years ago, and this was stuff that was already resolved. And dealt with, there was never any warnings or anything like that. Screen shots below.

Vice President Katelynn Denny, you were present for that June 1 2025 discussion, and both you and Kathy Powelson have lied in these termination papers. Marnie from the Scottsdale Veterinary Clinic has also lied, and I have the transcripts and recordings to prove it. You are all being dishonest, using excuses for these terminations when the reality is that you do not like me advocating for my dog. You want people to be afraid of losing their enrollment, but I have documented everything. I have been hypervigilant and thorough, and I have the evidence, the emails, the dates, the times, and the recordings, to prove your claims are fabrications.

The Paws for Hope Better Together program agreement states a commitment to ensuring a positive and professional environment where all people are treated with respect and dignity, specifically prohibiting all forms of bullying, harassment, and violence, referred to as a violation of respect. It is actually the staff and board members who have breached this contract. I have been harassed, stalked, bullied, threatened, and coerced by staff members and board members. Using my private blog posts to terminate my enrollment is a form of stalking and harassment. By going onto my blog to read my personal information, you are invading my privacy; whether it is public or not, you should not be reading my blog to gather information. This is completely outside the scope of the program and constitutes a breach. These are actions that staff members are absolutely not supposed to do to clients enrolled in the program. These people should be held accountable for their actions, choices, and decisions. Furthermore, the fact that you do not have a Human Resource Coordinator goes against the contract again, as you are supposed to provide one for issues like this, and there is not one.

I am not giving you any of this evidence; I am posting it on my blog for the public to see. You can try to dig and find whatever you think you can to try to terminate my 13 year old senior dog and refuse my future puppy, who will be a certified service dog, but it will not work. You claim there is no funding, yet I see your constant intake of donations on your website. I would like to ask the public how much they have donated. I want people to come forward and say how much they have donated to the Paws for Hope Better Together program, and let us see if there is truly no funding for my puppy to get certified as a service dog. I would like to ask the donors if they believe they have not donated enough for it. Telling me to wait until my current dog dies to enroll another is completely unacceptable and demonstrates a total lack of empathy.

Furthermore, regarding the food delivery incident, Kathy Powelson tried to claim I was putting pressure on the program, which is false. I have the emails with Cassie Preston showing she offered to find a volunteer, and I waited over a week without hearing a word; she never once asked if my dog had enough food or if it was an emergency. When I finally added the board members to the email chain, I received a phone call from Cassie Preston where she was incredibly rude and disrespectful to me; I have that call recorded as well.

You have caused me undue stress and anxiety, which has directly exacerbated my fibromyalgia and nervous system pain. I have abided by the contract since 2021 and have never breached it. Katelynn Denny, I challenge you to prove where I have ever disrespected staff or breached my contract. You cannot, because I have not. I am going to continue to expose these lies with the evidence I have. This is not over. With everything that has happened since 2021 to 2026, I have never complained about staff. I have never made a complaint. I have never done anything, and I could have and I should have. But there was never a Human Resource Coordinator, so how am I supposed to get help with that? I still cannot get help because there is no Human Resource Coordinator, even though it is in the contract that there is supposed to be one available. They do not have one, which is completely unacceptable for situations like this.