Upon reviewing my Better Together agreement, the contract explicitly sets my co-payment at 20% across multiple sections and contains zero clauses granting Paws for Hope the right to unilaterally alter or increase that rate. Yet, I recently discovered they have been charging me 33%, and I am now forced to comb through all of my past vouchers, receipts, and bank statements to audit the math and figure out exactly how long this overcharging has been happening.
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